The part was what I needed and the shipping time was prompt. What I didn't like was the pricing but unfortunately I had no other choice. I paid over $200 for a strut that would have been under $70 if it was a car part. Because it's for a mobility scooter though, the price is so much higher. I realise the company selling it to me is a distributor and that the wholesaler doesn't sell to the public but sheesh, it's a cruel way to extract money from the disabled.